Last Updated:[Day, Month, Year]

[Company Name or LLC], hereinafter “The Company,” is committed to protecting the privacy of its customers and users. This Privacy Policy describes how we collect, use, and protect personal information in the context of providing our architectural rendering and visualization services and operating our website.

1. Information We Collect

We collect information necessary to process your orders, provide our services, and improve your experience. This information is divided into the following categories:

• Personally Identifiable Information (PII):Name, email address, phone number, and billing address.
• Payment Information:Transaction details (amount, date, etc.).IMPORTANT:We do not directly store sensitive credit or debit card information. This data is handled exclusively by our third-party payment gateways (e.g., Stripe, PayPal).
• Project Data and Files:Files, 3D models, textures, and instructions that you upload so that we can run the rendering service. These files are treated as information.confidentialand are used solely to complete your project.
• Usage and Tracking Data:Information about how you use our website, including IP address, browser type, operating system, and interaction data (cookies).

2. Use of Information

We use the information collected for the following purposes:

• Service Provision:To process, execute, and deliver the rendering services you have requested.
• Communication:To send you order status notifications, delivery information, and responses to your support requests.
• Security and Fraud:To verify identity, prevent fraud, and ensure the security of our transactions and platform.
• Improvement:To analyze website usage and optimize our services and user experience.
• Promotional Use (Final Files):The final output of the files (renders or visualizations) can be used withinternal and external promotion purposesof the Company, as specified in detail in our Terms and Conditions of Service.

3. Information Sharing

The Company does not sell or rent your personal information. We only share your data with third parties in the following circumstances:

• Service Providers (Payment Gateways):We share the required transaction information with Stripe, PayPal, or other payment processors to securely process your purchase.
• Legal Compliance:When legally required by authorities or to comply with applicable legal obligations in our jurisdiction of registration (USA) or where we operate.
• Infrastructure (Cloud) Providers:Your project files are temporarily stored on servicessecure cloud storage (e.g., Amazon S3, Google Cloud) for rendering and final download.

4. Security of Project Data and Files

We implement technical and organizational security measures to protect your personal information and project files against unauthorized access, alteration, or disclosure.

• Project Files:Their render files are strictlyconfidentialThey are removed from our servers and secure download links aftera grace period of [Number] days from the final delivery of the service.

5. International Transfers and Compliance

Since we operate as a U.S. registered LLC, your information may be transferred to, stored in, and processed in the United States or any other country where we have facilities or subcontractors.

• Customers in the European Economic Area (EEA):We respect the principles ofGeneral Data Protection Regulation (GDPR)If you are an EEA user, you have the right to access, rectify, limit or request the deletion of your personal data.

6. Your Privacy Rights

You have the right to:

• Accessto the personal information we have about you.
• Rectifyany inaccurate or incomplete information.
• Request deletionof your personal data, subject to our legal retention obligations.
• Objectto the processing of your data in certain circumstances.

7. Use of Cookies

We use cookies to track website usage, remember your preferences, and improve our services. By using our site, you consent to the use of cookies in accordance with our Cookie Policy (separate).

8. Contact

If you have any questions or concerns about this Privacy Policy or the handling of your data, please contact us at:

• Email:[Support/Legal Email Address]
• LLC Address:[Registered physical address of the LLC]